Welcome to CMYKPROOF.com. We have attempted to compile a list of frequently asked questions here for your review;if you do not see your question listed here, please email info@cmykproof.com and someone will return your email ASAP. Or just call 1-800-656-1982 M-F 9am-6pm.
SWOP is a printing and proofing standard for web offset publication printing. A SWOP proof is one that meets the SWOP press characterization LAB data. A SWOP proof is also required to have a color bar on the proof so it can be measured with a device called a spectrophotometer to verify it meets SWOP standards.
What are the different types of proofs you offer at CMYKPROOF.com?
GMG DotProof (halftone inkjet proof) in the various proof standards:
Kodak Approval (High resolution halftone proof) in the following proof standards: SWOP Coated 3 (high end publication) GRACoL Coated 1 (commercial)
My document is set up for SWOPv2; do you make this kind of proof?
Yes, proofing to either SWOPC3 or SWOPC5 will work fine. SWOPv2 is an Adobe profile and technically has a white point closer to SWOPC5, but which option you should select depends on the publication for which you are supplying a proof (e.g. Time Magazine will require a SWOPC5 proof, while Esquire will require a SWOP C3 proof). It is always recommended that you check with the magazine ad specs to determine which type of proof they require for each individual publication. For more info please see the color settings tab.
I’m doing a custom commercial print job; which proof should I get?
GRACoL is intended and recommended for commercial work, SWOP is best reserved for publication work. Many custom commercial printers will say that they accept a SWOP proof, but this is only because for a long time SWOP was the only standard anyone could agree on. That has since changed. SWOP has a narrow color space intended for publication stock. For general-purpose CMYK proofs we recommend GRACoL or if being printed in Europe, FORGA39.
Does your proof have a halftone dot?
Yes, all of our proofs are made with a real halftone dot.
What are the advantages of having a halftone proof?
There are many: to check for screen in type, image produced moiré, banding in gradients, etc.
What kind of Paper do you use for your GMG DotProof?
We use a heavy weight semimatte. All proofs are made on this heavy high quality stock.
What kind of paper do you use for the Kodak Approval?
We use 100lb coated Lustro Gloss for GRACoL C1, and 100lb Fortune Gloss for SWOP C3
Do you offer Uncoated stocks?
Uncoated paper and proofing options will be available soon.
Simply put, this is a real contract CMYK proof with gravitas. Without verification, a printer might ignore your proof, because they have no way to gauge the accuracy of the proof. Verification both ensures the proof meets the standard, and tells the printer to which standard the proof was made.
Why do I want a verified proof?
If you are at this site, chances are you already know you need a SWOP, GRACoL, or FOGRA proof. And chances are the magazine or printer to which you are submitting a proof actually requires a verified proof.
What is involved in making a verified proof?
After each proof is printed, it is dried for five minutes, and then read with a spectrometer to verify it meets proofing standards (e.g. SWOPC3). Each proof is then labeled as a “pass” or “fail”.
What happens if a proof fails verification?
We throw it out, recalibrate our printer, and do it again. Believe it or not this does happen, despite our best efforts to maintain calibration. Changes in humidity, temperature, ink levels, etc, can all affect this process and printers often go out of calibration. This is another reason that having a verified proof is so important. We do not simply queue up a bunch of proofs up and “let ‘em rip”; each proof is proofed with care, and individually verified after proofing. Because we do have to throw out proofs from time to time, we are slightly more expensive than other proof providers out there.
What are the differences between certified proofing systems and a verified proof?
There are many ink jet rips that claim to be SWOP certified, however few have methods of verifying each proof to be SWOP standard in a production environment. In short it is relatively easy to get an inkjet to reproduce SWOP standards ONCE and get certified by SWOP, it is something else entirely to reproduce those standards from proof to proof and verify the results. Without verification, you simply have an Epson that may or may not be accurate to SWOP, GRACoL, or FOGRA or whichever standard you are trying to proof. If your proof is off, chances are your print job will be, as more and more printers are strictly adhering to today’s printing standards.
Yes, for now this is the only file format we accept. Making a PDF from an image is easy, just “save as” and select “Photoshop PDF”. We recommend using the PDF/x4 adobe PDF preset for images proofing.
Do I need crop marks, color bars, etc. in my PDF?
We recommend checking with your magazine specs if you are submitting an ad based on their requirements. If you do turn crop marks on, it is important that you allow enough of an “offset” so the crop marks do not appear in your bleed. We recommend setting your offset at least as large as your bleed, in most cases .125”, but again please check with your magazine.
Can you create my PDF/X1a for me?
We do not yet have the capability to do this; however, we do plan on adding this feature at a later date. In the meantime, you can upload an Indesign file with all related artwork, preferably zipped, here: http://www.proofnewyork.com/upload.html.We charge $50 per page for this service.
Please see the color settings tab; the answer to this depends on whether you are submitting a PDF/X1a, or PDF/x-4. If you need to create a PDF/X1a you will need to convert them to the proper standard (e.g. SWOP C3, GRACoL, etc.). This is easily done in Photoshop; however this is not necessarily the best option for converting from RGB to CMYK. We will be adding color conversion options on this site at a later date (from PDF/x-3/4). For now please see the color settings for converting files in Photoshop.
What intent do you recommend when converting from RGB to CMYK?
Relative colorimetric is our preferred method of intent when converting in Photoshop. Perceptual also is good, and many prefer this to relative colorimetric. Both methods have their pros and cons. We now use GMG to convert our files from RGB to CMYK for best separation results, which we will offer as a service on this website soon.
How do I know that what I see on screen will match the proof I get?
Please see our color settings tab for proper setup in color setup in Adobe applications. It is also necessary to calibrate your monitor with an instrumented calibration device, preferably to D50 (white point).
I got my proof back, and the color is not what I expected; what do I do?
Be glad you didn’t go to press with that artwork! There are many places in the color process where things can go wrong. We recommend reading the color settings and PDF tutorial tabs to make sure you are creating your artwork to the standard you are required to provide.
Can you convert my files from RGB to CMYK for me?
We are currently working on a way to do this through the site from a PDF/x-4 workflow. Please check back later.
My proof isn’t looking right. Can you color correct the files for me/retouch or color correct my files?
Yes, our parent company, Proof Digital is a full service retouching and pre-media boutique; anything is possible. For a sales quote, please contact: kevin@proofnewyork.com. For samples of our retouching work, please see: http://proofnewyork.clickbooq.com
What kind of turnaround can I expect after placing my order?
We guarantee your proof will ship within 24 hours, but usually most orders are complete within a few hours. However, if you are ordering a large number of proofs it may take longer than for us to produce them. The proof verification process slows down our production capacity significantly.
We currently are offering 2-4 hour RUSH service without an additional fee.
I need my proof ASAP. What should I do?
Order the proof on RUSH and we will place your proof to the top of the queue for proofing.
I placed my order and it shipped same day; is this normal?
We will always try to proof and ship your order as soon as possible, often within hours from when the order was placed, however because we cannot control our order volume, we cannot guarantee this speedy service all the time. As a rule we try to fill orders as fast as possible.
I’m in New York City; can I pick the proof up myself?
Yes, just select this option when checking out. You will be emailed once your proof is ready for pickup.
I’m in New York City; can you messenger the proof to my client or to me?
Yes, just select this option in the checkout; you can specify a shipping address separate from the billing address, and we will messenger the proof to this address.
I need one proof to go to me, and another to go to my client/magazine. Can you do this?
Yes, just place the order for the proof twice, changing the shipping options accordingly for each proof.
Can I use my own FedEx account number?
No, you do not need to use your own FedEx account number. When your order is placed and you select FedEx as your shipping option, we will update your order with a FedEx tracking number for your order, you will also receive a shipping status email from FedEx directly.
To reference your tracking number from the site, select the "My Account" tab and you will see the tracking number for a particular order. By clicking on the number you can get the shipping status of your order directly from the FedEx site.
We are conveniently located in downtown Manhattan, at 195 Chrystie St (between Stanton and Rivington) Suite 102A (down the long hall across from the elevator). CMYKPROOF.com is owned and operated by Proof Digital Inc.
How to I get to you?
Take the F train to Second Avenue, exit at Second Avenue, walk one block south to Stanton, and keep walking to 195 Chrystie St. Enter the building and walk down the hall; we are in the back of the building at Suite 102A. We are not affiliated with the film lab at the storefront of the same building.